Privacy Policy

Last updated: January 14, 2025

At SOLID Safety and Stationers ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and disclose your information when you visit or make purchases on www.solidsafety.co.za.

Information We Collect

- Information you provide: Contact details, order information, account credentials, and communications.
- Usage data: Device, browser, IP address, and interaction details collected via cookies and similar technologies.
- Third-party information: Data from partners such as Shopify and payment processors.

How We Use Your Information

- To process orders, payments, and fulfill your requests.
- To communicate about your account, orders, and customer service.
- To send marketing messages, if consented.
- To detect fraud and improve our services.
- To comply with legal obligations.

Cookies

We use cookies to enhance your experience. You can control cookie settings via your browser, but disabling them may affect site functionality. See Shopify’s Cookie Policy: https://www.shopify.com/legal/cookies.

Sharing Your Information

We share personal data only with service providers needed to operate our business and comply with the law. We do not sell your personal information.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data, and to opt-out of marketing communications. Contact us to exercise these rights.

Security and Retention

We take reasonable measures to protect your data and retain it only as long as necessary.

Children’s Privacy

Our services are not for children under 16. We do not knowingly collect data from children.

Legal Compliance

We are committed to protecting your privacy and complying with applicable data protection laws, including South Africa’s Protection of Personal Information Act (POPIA). This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

Contact us:

Email sales@solidsafety.co.za
Address: 388 Pretorius Street, Pretoria Central, Pretoria, 0001, South Africa